We provide within the United States shipping only.

TRANSIT, HANDLING & ORDER CUT-OFF TIME DOMESTICALLY:

• Transit time is 3 to 4 Working Days (Monday to Friday)
• Handling time is 1 to 2 Working Days (Monday to Friday)

Order cut-off time will be 06:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles).

Delivery Terms:

We use UPS and Shipping to deliver the product.

SHIPPING COST & TAX:

CHANGE OF ADDRESS

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at info@molyrose.com or Call Us at +1 209-796-8849

MULTIPLE ADDRESSES

We don’t offer the shipment to multiple addresses for one order. If you’d like items delivered to multiple addresses, please place those orders separately at info@molyrose.com

WRONG ADDRESS

If you provide a wrong address during checkout and our product is returned to us, then you will be responsible for all shipping costs for re-sending the product info@molyrose.com

DELAYED

However, there are some cases of delay. We will contact you immediately if the order is delayed over 7 business days.

TRACKING AN ORDER

Once your order has been shipped, your order comes with a tracking number allowing you to track it until it is delivered to you. Track here

CANCELLATIONS

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy

PARCELS DAMAGED IN TRANSIT

If you find that a package is damaged in transit, please reject the package from the courier if possible and contact our customer service. If the package was delivered without your presence, please contact customer service for the next steps at info@molyrose.com

Our Contact Information is Posted Below:

BUSINESS Email: info@molyrose.com
Physical Address: 8931 Wilbur Ave, Northridge, CA 91324, United States
BUSINESS Phone +1 209-796-8849